IT • DATA ANALYTICS • TECHNOLOGY

Bryan
Pinedo-Cruz

Information Systems & Business Analytics student with a background in technical support, troubleshooting, and military IT operations.

Explore my experience Get in touch
CURRENT FOCUS

Building toward a career in technology & analytics.

Python Programming
SQL Data
Power BI / Tableau Visualization
IT Support Troubleshooting

01 / ABOUT

Technology-minded.
Problem-focused.

I am an Information Systems and Business Analytics student at The University of Texas at El Paso, developing skills across IT support, programming, data analysis, and business technology.

My professional background includes supporting users and computer systems in secure environments, training users on IT and communications equipment, and working in fast-paced operational settings.

02 / EXPERIENCE

Experience that
solves problems.

12/2018 — 12/2025

25B Information Technology Specialist

Army National Guard

  • Provided Tier 1–2 technical support for 100+ users in secure environments.
  • Maintained computer systems containing confidential information.
  • Trained users on proper operation of IT and communications equipment.
  • Held a DoD Secret security clearance.
03/2026 — Present

Pet Specialist

PetSmart · El Paso, Texas

  • Assist customers with pet care, nutrition, and product selection.
  • Balance customer service, animal care, stocking, and daily operations.
10/2021 — 10/2022

Operation Lone Star

Army National Guard

  • Supported GPS and communication systems using WinTAK and ATAK.
  • Maintained accountability of sensitive communications equipment.
03/2020 — 07/2020

COVID Mission

Army National Guard

  • Supported PPE logistics alongside the Border RAC organization and TEEX.
  • Supervised a five-person team and received an Army Achievement Medal.
12/2018 — 03/2019

Stagehand

Don Haskins Event Center · El Paso, Texas

  • Assisted with staging, lighting, and technical equipment for large-scale events.
  • Coordinated with crew members to meet strict event timelines.

03 / SKILLS

Tools I work with.

Programming & Data

Python SQL Excel

Data Visualization / BI

Power BI Tableau

IT

Hardware Troubleshooting Software Troubleshooting Technical Support

Other

Microsoft Office English Spanish DoD Secret Clearance

04 / EDUCATION

ANTICIPATED 12/2026

The University of Texas at El Paso

Bachelor's degree in Information Systems and Business Analytics

Minor in Management

Fort Gordon, GA Information Technology Specialist Training · 10/2019
Eastlake High School Graduated · 05/2017

05 / PROJECTS

Selected work.
Projects & analysis.

A selection of academic and personal projects focused on data analytics, technology, and web development.

01

Data Analytics Spring 2025 Final Project

Academic data analytics project demonstrating research, analysis, collaboration, and problem-solving.

View Report Download Report
02

RE:CORD — Music Discovery

Interactive music discovery website built with HTML, CSS, and JavaScript. Uses MusicBrainz and Cover Art Archive data to search for albums, discover music through filtered shuffle, explore critical reviews, and continue discovering records through artist recommendations.

Visit Project View GitHub
03

AI Day 4 — Creative Prompting for Business Content Generation

Developed two interactive websites exploring the five principles of effective AI prompting and the risks of unverified AI-generated information. The AI Prompting Playbook provides practical examples of effective prompting techniques, while the AI Incident Report examines a real-world case involving AI-generated legal errors through an investigative-style presentation.

AI Prompting Playbook AI Incident Report

06 / CONTACT

Let's connect.

Interested in technology, data analytics, or opportunities where I can keep learning and solving problems.

(915) 251-0151

View Resume Download Resume in LinkedIn